Cookie Policy

1. What Are Cookies

Cookies are small text files that are stored on your device (computer, mobile, or tablet) when you visit a website. We also use related technologies such as web beacons, pixel tags, and local storage that similarly collect information about your interaction with our platform.

2. How We Use Cookies

We use cookies for the following purposes:

• Essential / Strictly Necessary: These cookies are essential for the website to function and for you to use its features (e.g., page navigation, access to secure areas like your account and checkout). The website cannot function properly without these cookies.
• Performance & Analytics: These cookies help us understand how visitors interact with our website (e.g., which pages you visit, how much time you spend, error messages), so we can improve performance and user experience.
• Functionality & Preferences: These recall choices you make (such as language, region, or currency) to provide enhanced and personalized features.
• Advertising & Targeting: These cookies are used to deliver adverts more relevant to you and your interests, and to limit the number of times you see an advertisement.

3. Third-Party Cookies

We use trusted third-party services (payment gateways, shipping/analytics providers) that may also place cookies. We have no control over the cookies placed by third parties and encourage you to review their respective privacy/cookie policies.

4. Your Cookie Choices

You may control and/or delete cookies as you wish. You can set your browser to refuse all or some cookies, or to alert you when cookies are being set. However, please note that disabling essential cookies may cause parts of our website to not function properly. You may also adjust your marketing consent preferences through your account settings.

5. Updates to This Policy

We may update this Cookie Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.

6. Contact Us

If you have any questions about our use of cookies, please contact our Grievance Officer (details on the Grievance Officer page) or email us at concierge@crownandcrest.com.